Shipping policy

Shipping Policy

Last Updated: July 2026

At Squishoo, we are committed to delivering your favorite squishy toys safely and efficiently. We carefully process every order to ensure your products arrive in great condition.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Time

  • Standard shipping typically takes 7–10 business days after processing.

  • Delivery times may vary depending on your location, shipping carrier, customs processing, holidays, or unexpected delays.

Please note that some orders may arrive earlier, while others may require additional time due to factors outside our control.

Tracking Your Order

You can track your order using the tracking information provided in your shipping confirmation email.

Shipping Costs

Shipping fees are calculated at checkout and may vary depending on your location and order details.

Delivery Issues

If your package has not arrived within the expected delivery window, please contact our customer support team. We will help track your order and assist with any delivery concerns.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Squishoo is not responsible for delays or lost packages caused by incorrect addresses.

International Orders

International shipments may be subject to customs delays, duties, or taxes depending on your country’s regulations. These charges, if applicable, are the customer's responsibility.

Thank you for choosing Squishoo. We appreciate your patience and are excited to bring fun, relaxing, and satisfying squishy experiences to you!